19. An enterprise may fix a maximum threshold, according to quantity, weight or size, for the deposit of products at a drop-off centre by an industrial, commercial or institutional clientele. In such case, the clientele must have access to at least one drop-off centre in the same territory as that served by the drop-off centre for which a maximum threshold is fixed, or the enterprise may offer that clientele a complementary collection service for the recovery of products.
Where an enterprise markets a product by distance selling and elects the option referred to in subparagraph 1 of the first paragraph of section 16 as to its drop-off centres, it must offer to consumers residing in the territory of a regional municipality or in another territory where it has no drop-off centre, a complementary collection service to recover that product in that territory.